FRAMEWORK

Privacy Policy

Effective date:

1. Overview

This Privacy Policy explains how Feutainer LLC (“we”, “us”) collects, uses, and protects personal information processed through Feutainer WMS.

2. Information We Collect

  • Account data: name, email, phone, and organisation details supplied by your administrator.
  • Operational data: inventory records, shipment details, documents, and activity logs entered into the platform.
  • Usage data: login timestamps, IP address, and device/browser metadata used for security monitoring.

3. How We Use Data

  • Deliver and support the Service.
  • Provide customer assistance, incident response, and audit trails.
  • Improve product features and security.
  • Comply with legal obligations.

4. Sharing & Disclosure

We do not sell customer data. We may share information with:

  • Authorised users within your organisation.
  • Sub-processors that provide hosting, email, or analytics services, bound by data protection agreements.
  • Authorities when legally compelled or to protect rights and safety.

5. Data Retention

Operational data is retained according to your contract or as required for legal compliance. Audit logs may be kept indefinitely for security and regulatory purposes. You may request deletion of personal data by contacting support, subject to legal exceptions.

6. Security

We implement administrative, technical, and physical safeguards to protect data, including encrypted transport, access controls, and monitoring. Report suspected incidents to Charles@feutainer.com.

7. International Transfers

Data may be processed in regions where we or our subprocessors operate. We ensure adequate safeguards consistent with applicable regulations.

8. Your Rights

  • Access, correct, or delete personal information.
  • Export data where legally applicable.
  • Object to processing or withdraw consent (where consent is the basis).

Submit requests to Charles@feutainer.com. We may require verification of identity.

9. Updates

We may revise this Policy periodically. Material updates will be communicated via email or in-app notices. Continued use constitutes acceptance.

10. Contact

Questions about privacy or data protection? Email Charles@feutainer.com or call +13463310082.